Description

Part-time Customer Service Representative (Minimum of 18 or older) About: As a customer service representative employee you will be an important part of customers’ travel experience. • It is vitally important that the Customer Service Representatives make every interaction a positive one • Whether booking reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected • To be successful, you’ll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations • Caring happens regardless of our customer’s disposition or travel challenges. There will be moments where you will be required to remain calm, positive, and caring even when our customers are not Most importantly, you will create a warm and welcoming environment for United Airlines customers. JOB REQUIREMENTS • High school diploma, GED or equivalent • Minimum of 18 years old • Comfortable working on computers • Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage • Must pass a background check and drug screen • Legally authorized to work in the United States without sponsorship